Yes. During the checkout process you can select either of our locations (Vancouver or Squamish) to pick up your order.

Note that the product might not be at your selected location right after you place your order. Make sure to allow a couple days for us to process and transfer your order. You will receive an email when your order is ready to pick up.

We offer FREE SHIPPING Canada-wide over $150 on everything in our store with a few exceptions. Bikes, frames and trainers require a separate shipping quote because of their non-standard shipping sizes.

The cost of shipping a bike (excluding eBikes), a frame or a trainer nationwide is $350. If you are purchasing an eBike or need an oversized item shipped internationally, our Customer Service Team will contact you once your order has been accepted, and they will arrange the most cost effective and convenient shipping method to your address.

All internationally shipped orders are subject to import taxes and duties upon delivery.

All our bikes are fully build and tested by our qualified mechanics. When shipping a bikes, we will need to disassemble a few parts to fit the bike back in its original box. Some assembly is required such as the wheels, handlebars and pedals.

If you are not confident assembling the remaining of the bike, we strongly advise that your bike be assembled by a certified bike mechanic from a reputable bike shop. For warranty purposes, make sure to keep the bike shop receipt as proof of professional assembly.

All orders are shipped primarily via Canada Post. But sometimes we might use UPS, depending on the parcel's size and destination. They are very reliable and provide tracking.

Depending on the products you purchase shipping is pretty fast. Please allow up to 48hr for us to process your order and hand it onto our primary carrier.

Canada Post is typically 1 to 10 days across Canada sometimes faster. If you require express shipping please contact our Customer Service Team and we will be happy to help you out.

Everything listed on our site that is not at one of our two locations is available from the warehouse. This inventory updates every 48 hours, and we do our best to make sure that it is always up to date. It is, however, possible that items can sell out within that time frame. If that is the case, a sales associate will reach out to you within 1 business day to come to a solution. 

Shipping times from the warehouse vary depending on which warehouse the item is in. It can take anywhere from 2-10 business days for a warehouse item to arrive at the store.

Please send an email to sales@dunbarcycles.com to enquire about your product, we will let you know if we're able to source it from a supplier, then create an invoice for you. Upon payment, allow 7 to 10 business days for your order to be processed and shipped.

Yes. We offer some of the lowest discounted shipping rates we can get.

Note that shipping quotes may differ for oversized items such as complete bikes, frames and trainers as they are a little more difficult to ship. If ordering a bulky item, please contact us for a more accurate shipping quote.

**Please note international customers are responsible for paying any import taxes or duty associated with their orders.**

Yes. We match any competitor's advertised price of any in-stock item, including shipping and duty. The competitor must have the exact item in stock, and must be willing to ship it to you.

• Add the product you'd like price matched into your cart
• In the Notes section, paste the URL of lower priced product
• Proceed to checkout
• Once we receive your order any price difference will be refunded back onto your Credit Card or PayPal account

Conditions under which an item is deemed to be under warranty vary from manufacturer to manufacturer. We honour all warranty claims unless it's normal wear and tear or improper care.

Contact Dunbar Cycles at 604.224.2116 or Corsa Cycles at 604.892.3331 so that we can help you in a timely manner. Prior to calling us make sure you have:

• Your receipt
• A brief description of the claim
• Photos of the item and the defect

**Please note "Return Shipping" on warranty claims is the responsibility of the buyer.**

Yes. Returns are possible within 14 days of the delivery date. For return information, please see the Returns & Refunds page.

The short answer is NO, come on in anytime. However it's always a good idea to book a service appointment ahead of time particularly when bike season during Spring and Summer.

We’ve partnered with Affirm to offer you an affordable monthly payment option for your purchase.

Payment options through Affirm Canada Holdings Ltd. (“Affirm”). Your rate will be 0–31.99% APR (where available and subject to provincial regulatory limitations). APR offered is based on creditworthiness and subject to an eligibility check. Not all customers will be eligible for 0% APR. Payment options depend on your purchase amount, may vary by merchant, and may not be available in all provinces/territories. Actual payment option terms will be shown at checkout. A down payment (or a payment due today) may be required. Affirm accepts debit cards and PAD as forms of repayment on payment options. Select payment options may be eligible for repayment in the form of credit cards. Please review the terms and conditions of your credit card when using it as a form of repayment. Sample payment options may be: a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR, or 4 interest-free payments of $200 every 2 weeks. For more information, please see https://www.affirm.com/en-ca/how-it-works.